REPLACEMENT WARRANTY

We are responsible for our product conditions. We would love to help you resolve any issues. We want you to have a positive experience every time you shop with Modernut. Please let us know if you have received any defective items, and we will be more than happy to assist you.

Modernut 30-Day Money Back Guarantee:

All products purchased directly from Modernut are covered by our 30-day money back guarantee. Visit the official Modernut Returns & Exchanges page for more information.

How to submit a warranty:

You must Ship or Mail back your original products with the Warranty Claims Form. To obtain the Warranty Claims Form, contact our customer support at support@modernut.com.

3 easy steps for your warranty!

  1. Check to see if your item(s) qualifies and for which warranty it qualifies.
  2. If you qualify, contact support@modernut.com and request for a Warranty Claims Form.
  3. Ship the defective item(s) with the filled out Warranty Claims Form to our facility.

Who qualifies?

The Modernut warranty is non-transferable and covers only the original end-buyer. Proof of purchase is required to qualify for the warranty.

What qualifies?

Only products that are purchased directly from Modernut are eligible for this warranty as other sellers/channels may offer different or altered warranties. The warranty does not cover the following:

  • Normal wear and tear from daily use of product
  • Product was used for unintended purposes
  • Misuse, mishandling, accident, or other abnormal use of product
  • Damage caused by improper or unauthorized repair or maintenance
  • Product is not genuine or not manufactured by Modernut
  • 3rd party purchases are not covered under Modernut warranties

Return the package to :

Modernut - Warranty
2325 Revere Ave.
Fullerton CA 92831

Include all the information above in your package to ensure prompt processing of your warranty claim.

All shipping costs for sending back your case will be in the responsibility of the case owner. Any customs fees, including, but not limited to, taxes, duties and any other courier related fees, are in the responsibility of the owner. We advise using a traceable shipping method to ensure safe delivery to Modernut. Modernut is not liable for lost, stolen, or damaged shipments for returning packages. 

Once the product is received by Modernut, the product will be inspected (within 7-10 business days of receipt on average) to determine if it is covered under the limited warranty. If the product is determined to be covered under the Limited Warranty, Modernut, under its judgment and discretion, will repair, replace, or recondition the product. Modernut will pay for the shipment of any replacement parts or products under the limited warranty to remedy the defective product.

DISCLAIMER: All products returned to Modernut will be subject to review for authentication. If any of the products are found to be counterfeit, it will be confiscated and turned over to Modernut's legal department for further actions. These counterfeit items will not be returned once in the possession of Modernut.

Warranty Disclaimers

Except for the express warranties provided herein, Modernut makes no express or implied warranties of any kind whatsoever with respect to the product in terms of merchantability, fitness, particular purpose, design, condition, quality, or performance of the product. In addition, Modernut will not be liable for any damages of any kind resulting from the purchase or use of products or incidental damages or consequential loss of profits or benefits.

Modernut reserves the right to waive responsibility for warranty coverage for situations including, but not limited to, other implied warranties from authorized or unauthorized sellers, warranties expressed in written or verbal form for non-genuine or counterfeit Modernut product distributors or vendors, any intentional action to contort or take advantage of the warranty for financial or personal gain.

Defects caused by any other accident, including failure of installation, carelessness by the user, or defects caused by owner's usage, cannot be applied for the above mentioned warranties. For products that come as a package, only the defected item from the package will be remedied. This remedy may be repeated within 90 days or the remainder of the warranty. The original product is needed for any future warranty requests regarding the order.

Modernut reserves the right to replace, repair, rebuild, and recondition products at Modernut’s sole option. If the product under warranty becomes inactive or no longer in production, Modernut reserves the right to replace the inactive product with a similar or better product in accordance to Modernut judgment and discretion.

Excluding the express warranty provided, Modernut, in no event shall be liable for any incidental, consequential, indirect, or punitive damages arising from the use of any Modernut product, including, but without limitation, device damage, data loss, or personal injury.

*** ALL SALE AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties.

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